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The Financial Services Authority (FSA) | ||||
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The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you. |
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| 2. | Whose products do we offer? | |||||
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We offer products from a range of insurers for ‘non-investment insurances’ such as Life Assurance, Critical Illness Cover and Pension Contribution Insurance. |
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We can only offer products from a limited number of insurers. |
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We can only offer a product from a single insurer, Hamilton Insurance Company Limited, for Mortgage Payment Protection Plans (Accident, Sickness & Unemployment cover). |
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| 3. | Which service will we provide you with? | |||||
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We will advise and make a recommendation for you after we have assessed your needs for ‘non-investment insurances’ such as Life Assurance, Critical Illness Cover and Pension Contribution Insurance and Mortgage Payment Protection Plans (Accident, Sickness & Unemployment cover). |
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You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed. |
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| 4. | What will you have to pay us for this service? | |||||
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A fee. |
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No fee for 'non-investment insurances' such as Life Assurance, Critical Illness Cover and Pension Contribution Insurance and Mortgage Payment Protection Plans (Accident, Sickness & Unemployment cover). |
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You will receive a quotation which will tell you about any other fees relating to any particular insurance policy. |
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| 5. | Who regulates us? | |||||
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HCR Independent Financial Advisers Limited, Stubbers Farm, Mountnessing Road, Blackmore, Essex, CM4 0NX is authorised and regulated by the Financial Services Authority. Our FSA Register number is 216219. Our permitted business is the advice and recommendation of Life Assurances including Critical Illness Cover and Mortgage Payment Protection Plans (Accident, Sickness & Unemployment cover). You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register/ or by contacting the FSA on 0845 606 1234. |
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| 6. | What to do if you have a complaint | |||||
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If you wish to register a complaint, please contact us: |
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If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. |
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| 7. | Are we covered by the Financial Services Compensation Scheme (FSCS)? | |||||
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We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit. Further information about the compensation scheme arrangements is available from the FSCS. |
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